Out-Of-Stock Policy

OUT OF STOCK POLICY

We make every effort to maintain our inventory and mark items “out-of-stock", or we remove the item from our website. On occasion, we may not have the item you have ordered in stock due to previous sales not yet reconciled.

If this occurs, we may be able to offer either of the following options:

  • An alternate item, either of a different colour or size where applicable. If however we have not received a reply to this email within 3 business days, we will automatically refund the item price.
  • Offer a "Back Order" where we have been advised that the item will be re-stocked by the supplier in our next delivery. Please note, we have no control over any issues that may impede our third party suppliers in restocking items.

If items are out of stock, and we are unable to offer the above, a refund will be issued as soon as possible. 

When refunds are issued, please allow 3-5 business days for it to return to your account.

We apologise for any inconvenience out-of-stock items may cause, and always try our very best to fulfil your order.